Certificate course
Certificate course

Social Engineering

Social engineering is the leading threat in cybersecurity, and it works on people rather than systems. This course starts from a plain definition and concrete examples, then works through the techniques - phishing, business email compromise, pharming, quid pro quo and malware variants - and how each one gets past traditional defences. It closes on what cyber insurance does and does not do about it.

What you'll be able to do

Recognise the attack that targets your insured's people

Social engineering sits behind a large share of cyber claims, and it rarely looks technical. This course gives you the vocabulary and the pattern recognition to discuss it with an insured, and to see where cover responds and where it does not.

  • Define social engineering in plain terms and give concrete examples of how these attacks occur.
  • Explain how social engineers exploit human psychology to reach sensitive information.
  • Identify the main techniques - quid pro quo, phishing, business email compromise, pharming and malware variants - and tell them apart.
  • Describe how the more sophisticated techniques circumvent traditional cyber defences.
  • Advise an insured on spotting and mitigating these attacks, and identify where the cyber insurance market is strong and weak on them.
Curriculum

What the course covers

Self-paced, about two hours in total. A final assessment, earns the certificate of completion.

01 What social engineering is

A plain definition and concrete examples of how these attacks actually occur.

02 Exploiting human psychology

How social engineers reach sensitive information by working on people rather than systems.

03 The techniques

Quid pro quo, phishing, business email compromise, pharming and the malware variants - and how to tell them apart.

04 Getting past the defences

The more sophisticated techniques, and how they circumvent traditional cyber defences.

05 Advising an insured

Spotting and mitigating these attacks, and where the cyber insurance market is strong and weak on them.

Who it's for

For anyone advising on a risk that runs through people

No technical background needed. Social engineering targets people rather than systems, and the course stays on the insurance implications throughout.

Brokers and account teams

You need to explain to a client why their people are the exposure, and what cover responds.

Underwriters

You are pricing a risk where most losses begin with someone clicking something.

Claims handlers

You see these losses land and want to recognise the pattern behind them.

Who it serves Brokers Underwriters Claims Risk managers Compliance
Questions

About this certificate course

The threat that works on people, not systems

About two hours on the attack behind a large share of cyber claims - and what the market does about it. A certificate course, worth 3 CIA CE credits.

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