Cyber Incident Public Relations & Communications Masterclass

Public Relations Communications in a cyber incident response

Join us for a Cyber Incident Public Relations Masterclass.

In this masterclass on Cyber Incident Public Relations, industry experts explored the critical role of communications, legal, and IT teams in managing a cyber crisis. The discussion covered best practices for coordinating response efforts, identifying key stakeholders—including customers, employees, regulators, and investors—and crafting effective messaging for each group. Learn how to apply crisis communication principles to real-world cyber incidents, from the first response steps to evolving messaging strategies. The masterclass also emphasized the importance of proactive planning, cross-team collaboration, and reputation management beyond just media statements.

About FleishmanHillard

FleishmanHillard is a global, integrated communications company. We have offered our clients best practice crisis and issues management services since our agency was established in 1946. FleishmanHillard has world-class experience working on behalf of clients to respond or prepare for cyber incidents. We provide crisis communications counsel globally for more than 200 data incidents a year across numerous industries and have advised organizations of all sizes – from small enterprises to listed companies. These include a broad range of breaches from general data theft to complex ransomware or sophisticated nation state attacks. We provide incident response support for every situation. Our team can help guide the communications response to a wide range of challenging cybersecurity, data and privacy and information security scenarios. With decades of experience working on cyber incident responses between the team, we’ve seen all manner of situations, and we’re continually tracking best-practice for emerging risk areas such as scenario planning and tabletops for an incident of targeted mal/mis/disinformation.

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